Customer Reviews

Jimmy Wiseman was very thorough and professional in handling my service needs. My 2021 Yukon Denali had issues with the cruise control, kick-open mechanism and door opener system. I was pretty frustrated that a new high end vehicle that cost as much as this one should have multiple maintenance problems the week that I bought it, but Jimmy was very nice and handled my frustration very professionally.

Easy in and out, professional and knowledgeable staff who never try to oversell services I don���t need. Convenient location.

Dave in Service was great. He has an upbeat and positive attitude. I will be back again

Joe was great at explaining the problem and the service team was quick to fix the problem.

Jimmy Wiseman and the service writers were a pleasure to work with.

Dave H. Was great! Personable, efficient, polite and well spoken. 10/10

Always easy to get appointment. I usually wait while service work is done. I���m kept up to date on how work is done. Work is done professionally and in a timely

Very satisfactory!

Great service, fast and always courteous

Joe M saved me money by not selling me something new that could be fixed. I appreciate that

Addressed and corrected all issues in a timely and professional manner. Car came back washed and clean, which we sincerely appreciated!

Excellent experience

David did great as always

Dave is always a pleasant and courteous gentlemen and going the extra step to me sure I am satisfied with my service no matter if general maintenance or a repair.

My only disappointment was that you didn't wash my Enclave.

Been dealing with Darryl Waltrup since I moved here 4 years ago! Both Honda and GMC dealerships are outstanding!

It was fine

Courteous and fast

Staff was very helpful and pleasant. Provided a thorough explanation of the service.

Our service advisor, Debra, was extremely helpful, professional and accommodating. She, along with her colleagues, were very sympathetic to our situation. We had to have our 2016 Denali towed to the dealer due to a dead battery that suddenly failed WHILE DRIVING with my four children on a busy street. A major accident was narrowly avoided as I had less than 45 seconds before the indicator light appeared and the vehicle totally shut down. As the power steering was failing, I was barely able to turn onto a side street. There were absolutely ZERO indicators, dashboard lights or otherwise, that gave me or my husband ANY suspicion of a low battery in the days leading up to this incident. This is obviously a major safety and liability issue that GMC needs to address. In fact, other service advisors acknowledged this has happened in other Yukons and Sierras they've seen. I realize new technology makes vehicles these days nothing short of rolling computers but this is a serious engineering/design/manufacturing flaw that I would think can be fixed with some equally as advanced technology. As you might imagine, we won't be purchasing another Yukon.